What Does a Helpdesk Do?
A managed helpdesk solution handles your all level of support issues remotely so your IT resources can stay focused on larger IT projects. Your outsourced helpdesk will Provide live technical support Troubleshoot, technical problems Resolve issues through remote access, document and track support requests and triage requests and escalate when needed.
What did you have to fix today?
The more technology you incorporate into your office to promote productivity, cut expenses, and improve communication, the more technical challenges you'll face. Most firms have an IT person, or even simply a tech-savvy employee, who is responsible for all of the IT issues. And there's no question that they could have used their time more productively. Consider outsourcing your Level-1 support concerns to the IT specialists at MAC Technology Business Solutions rather than battling all of these flames.
Our customer support team is here to help with technical support and customer service.
Operating hours: 8.30am – 5.00pm Mon to Fri.
Support and Service
To log a support and service request please complete the following details and click submit.
Address:
299 Churchill Rd, Prospect SA 5082
Call Us:
+61 473 157 270
Mail Us:
info@mactechnology.com.au
support@mactechnology.com.au
career@mactechnology.com.au
