Hardware and Software Management

The management of hardware and software assets has become much more complex since the days when the corporate user had one PC on the corporate LAN running a small number of applications. These days, users employ a range of applications on their PCs, laptops and handheld devices, each requiring support. In addition to cost and control considerations such as inventory and asset management, or logistical concerns such as technical support, hardware and software management is in many ways a security issue. Mac Technology provides four ways of the simple, secure management of hardware and software assets in the enterprise:

1. Discovering and Tracking Hardware and Software

Discovering all hardware and registered software can help save you money, and identifying unapproved software on a device might save you from a destructive virus or hacker.

2. Software Distribution

We manage and distribute new software, virus profile updates, operating system patches and updates of existing software. Deployment software without the need for user intervention.

3. Help Desk Support

We provide a comprehensive management strategy for Help desk. This strategy includes options for remote control of mobile devices and easy access to information about the user's machine.

4. Image Updating, Retiring Assets and Migration

In these budget-conscious times, we provide options to upgrade rather than replace older systems. However, replacing the operating system on a large number of PCs and laptops can be a monumental task, with drastic implications for worker productivity.